Last Updated: 2025 08 01
This End User License Agreement ("EULA") is a legal agreement between you ("End User" or "you") and Blissful Heaven (Pty) Ltd ("Company," "we," "us," or "our") for the My Haven mobile application, including all associated documentation, and any updates or upgrades that replace or supplement it (collectively, the "App").
Please read this EULA carefully before using the App. By downloading, installing, or using the App, you agree to be bound by the terms and conditions of this EULA. If you do not agree to the terms of this EULA, you may not download, install, or use the App.
You and the Company acknowledge that this EULA is concluded between you and the Company only, and not with Apple, Inc. ("Apple"), and the Company, not Apple, is solely responsible for the App and the content thereof. The EULA may not provide for usage rules for the App that are in conflict with the Apple Media Services Terms and Conditions as of the date hereof.
The Company grants you a limited, non-exclusive, non-transferable, revocable license to download, install, and use the App on any Apple-branded products that you own or control and as permitted by the Usage Rules set forth in the Apple Media Services Terms and Conditions, and solely for your personal, non-commercial use, strictly in accordance with the terms of this EULA.
You agree not to, and you will not permit others to:
All intellectual property rights, including copyrights, patents, patent disclosures, and trade secrets, in the App and its content (including all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, sounds, music, and computer code) are the property of Blissful Heaven (Pty) Ltd. or its licensors. The App is protected by copyright and other intellectual property laws and international treaties. You are not granted any intellectual property rights in the App other than the limited right to use it under this EULA.
All purchases made within the App, including but not limited to the One Month Heaven Subscription and the Three Month Secure Tag, are non-refundable. By completing a purchase, you acknowledge and agree that you are not entitled to a refund for any reason. If you purchase an item while an existing purchasable item is active, the new purchase will carry over and be added to your account alongside your existing purchase.
The App may display, include, or make available third-party content (including data, information, applications, and other product services) or provide links to third-party websites or services. You acknowledge and agree that the Company shall not be responsible for any third-party services or websites, including their accuracy, completeness, timeliness, validity, copyright compliance, legality, decency, quality, or any other aspect thereof. The Company does not assume and will not have any liability or responsibility to you or any other person or entity for any third-party services.
You and the Company acknowledge that Apple has no obligation whatsoever to furnish any maintenance and support services with respect to the App. The Company is solely responsible for providing any maintenance and support services for the App as specified in this EULA or as required under applicable law.
The App is provided to you "AS IS" and "AS AVAILABLE" and with all faults and defects without a warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the App. In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple will refund the purchase price for the App to you; and that, to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the App.
You and the Company acknowledge that the Company, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your possession and/or use of the App, including, but not limited to: (i) product liability claims; (ii) any claim that the App fails to conform to any applicable legal or regulatory requirement; and (iii) claims arising under consumer protection, privacy, or similar legislation.
You and the Company acknowledge that, in the event of any third-party claim that the App or your possession and use of the App infringes that third party’s intellectual property rights, the Company, not Apple, will be solely responsible for the investigation, defense, settlement, and discharge of any such intellectual property infringement claim.
You represent and warrant that (i) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and (ii) you are not listed on any U.S. Government list of prohibited or restricted parties.
This EULA is effective until terminated by either you or the Company. Your rights under this EULA will terminate automatically without notice from the Company if you fail to comply with any of its terms. Upon termination of this EULA, you must cease all use of the App and destroy all copies of the App in your possession.
To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data, or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the App, third-party software and/or third-party hardware used with the App, or otherwise in connection with any provision of this EULA).
The laws of the Republic of South Africa, excluding its conflicts of law rules, shall govern this EULA and your use of the App. Your use of the App may also be subject to other local, state, national, or international laws.
You and the Company acknowledge and agree that Apple, and Apple’s subsidiaries, are third-party beneficiaries of the EULA, and that, upon your acceptance of the terms and conditions of this EULA, Apple will have the right (and will be deemed to have accepted the right) to enforce the EULA against you as a third-party beneficiary thereof.
If you have any questions about this EULA, please contact us at: